INFORMATION
ESSENTIAL INFORMATION
Live at York Museum Gardens is a series of live events taking place within the grounds of the York Museum Gardens in July 2027.
Gate times and set times are event specific. Gate times are listed on the event listings and ticketing information.
Set times will be released closer to the event.Children under 14 years of age (aged 5-13) must be always accompanied by a parent or guardian (18 or over) and will need to purchase a full-price ticket. Children under 5 are not permitted. Live at York Museum Gardens does not accept any parental or supervisory duty of care of liability for any under 18’s on-site.
A check 25 age verification policy will be in operation for the sale or supply of alcohol. The promoters reserve the right to refuse to serve alcohol to those that are intoxicated, or are likely to become intoxicated if further alcohol is servedYour safety at York Museum Gardens is paramount and we continuously liaise with the appropriate authorities to ensure robust security measures are in place. In order to ensure this is a safe environment mandatory bag searches will be carried out and we may search you, your clothing or other items.
Several items are prohibited, these include but are not exhausted to:
· Glass,
· Alcohol,
· Food & Drink* ,
· Large, professional cameras,
· Large sports umbrellas (small, handbag sized umbrellas are permitted),
· Recording equipment,
· Chairs & foldout blankets,
· Large sports umbrellas,
· Bags larger than A3 size (30cm x 42cm x 19cm).
* Should you need to bring an item of food or drink with you due to medical or religious requirements, please contact the event organiser prior to arrival.For a full list of prohibited items please visit our terms & conditions here.
To view the event’s terms & conditions please visit this page.
TICKET INFORMATION
Residents with postcodes YO1 | YO10 | YO19 | YO23 | YO24 | YO26 | YO30 | YO31 | YO32 are entitled to an exclusive 48-hour pre-sale ahead of tickets being released on general sale.
Postcode presale tickets must be purchased through the 'postcode presale link'.Step 1 > Click the 'events' section on our website.
Step 2 > Click the 'Buy postcode presale' link for the relevant show you wish to purchase.
Step 3 > Enter the first part of your postcode (YO1) into the 'use code' box.
Step 4 > Select your choice of ticket type and proceed to purchase.
Please note, the first part of your postcode must match the billing address used at time of purchase.
General Admission Standing Ticket
Includes general admission to the venue.
Premium Admission Standing Ticket
include:-
Dedicated Premium Entrance (please note all premium and general admission entrances open at the same time)
-
Premium Viewing Area with standing viewing platform (Subject to Capacity)
-
Premium Hang Out Area (does not have view of stage)
-
Premium Flushing Toilets
-
Premium Bar
This a standing venue and no camping chairs, rugs, stools or other furniture will be permitted within the venue-
Please be aware there is no readmission after entry.
If you have any ticket related questions, please contact See Tickets via the See Tickets Contact Page.
ON THE DAY INFORMATION
Food and drink may not be brought into the event. However, a wide range of food and drink options will be available inside, catering to all dietary requirements.
Customers are permitted to bring one empty refillable plastic water bottle (up to 500ml in size), which can be refilled at designated points. Alternatively, customers may bring one unopened plastic water bottle (up to 500ml) into the event.
Should you need to bring an item of food or drink with you due to medical or religious requirements, please email access@futuresoundgroup.com prior to arrival to arrange.
There are water points available on site and free drinking water is also available from the bars.
York Museum Gardens is completely cashless and there are no cash points inside the venue, so please plan ahead.
All music events are standing only, customers are not permitted to bring any picnic blankets, chairs, or portable furniture, inflatable or otherwise. These will be confiscated at the gates.
Live at York Museum Gardens is an open-air event, so please plan for the forecasted weather. Small personal, handbag sized umbrellas are permitted but large sporting umbrellas, parasols or gazebos are not permitted.
TRAVEL INFORMATION
York Museum Gardens is centrally located with many public transport links, we advise where possible to use public transport.
There is no dedicated event parking available at Live at York Museum Gardens. Paid public parking, however, is available within proximity to the event. For more car parking information please visit here.
York Museum Gardens is located 0.6 miles from York Train Station.
There are several bus stops nearby York Museum Gardens, for more information visit.
York has six Park & Ride sites located around the outskirts of York, with regular services into the city centre. For more information on service times and locations, please click here.
Rawcliffe Bar service no.2 from Museum Street – same conditions will apply, no cars to be left overnight and the car park will be locked at midnight. Last service will be 22:45 from Museum Street.